At Royal pharmacies, we take pride in making sure that we have the best quality when it comes to management in order to ultimately provide the best services to our customers.

Royal group received the ISO certificate in 2018 and we have been updating it ever since every year as according to international standards.

ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.

ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries.

ISO 9001 is the only standard in the ISO 9000 series to which organizations can certify. Achieving ISO 9001:2015 certification means that an organization has demonstrated the following:

• • Follows the guidelines of the ISO 9001 standard
• • Fulfills its own requirements
• • Meets customer requirements and statutory and regulatory requirements
• • Maintains documentation

Certification to the ISO 9001 standard can enhance an organization’s credibility by showing customers that its products and services meet expectations. The certification process includes implementing the requirements of ISO 9001:2015 and then completing a successful registrar’s audit confirming the organization meets those requirements.